phone icon+61 (02) 9557 7623
  • rss
  • facebook
  • twitter
  • google plus
  • in

Seven tips to avoid a web design nightmare

With a raft of do-it-yourself content management systems and a proliferation of web-designers and developers, it has never been easier for a small business to have its own website.

But with this ease of access comes pitfalls that could turn your dream of a business website into a nightmare.

Thankfully, the problems can be avoided with a bit of planning and knowledge on your part. Here are some things to consider BEFORE you even begin to look for a web developer.


It is important to have your brand developed first, so that your website will complement this. If you don’t have a strong brand, there is a strong likelihood that your website will end up a bit wishy-washy as well, and will need to be started over as your brand develops.


What is the goal of your site? Is it to get people to call your company for a quote, to purchase via a shopping cart, to bring people into your bricks and mortar store or just as an online billboard? Your goal will go a long way to defining your website design and creating your all-important call-to-action.


It pays to check out what your competitors are doing online. While copycat tactics are never OK, you can see what does and doesn’t work, and then borrow as needed. If, for example, everyone in your niche is using the word “luxurious” to describe their body lotion, then maybe that’s because “luxurious” works.

First impressions

You have about 8-10 seconds to impress a first-time visitor to your site, which means first impressions really do count and your images and design have to do a lot of work. Don’t rely too much on dull stock photos and instead look for ways to differentiate your business from the countless other small business bookkeeping services/wedding planners/plumbers/whatever that are out there.


Unless you want to pay your developer every time you change a word, it’s important to be able to edit your website yourself. There are many, many off-the-shelf content management systems – WordPress, Drupal, Squarespace to name just three – that are easy to edit no matter how much of a techno-idiot you may be. It pays to ask the developer what CMS they use and whether you will be able to make changes once the site is live (Direct Sites Online is a big fan of WordPress for our small business customers). Websites are not something you can build and ignore, they need ongoing adjustments if you want them to work for your business.

No Flash

Once upon a time, everyone thought Flash was the bees’ knees – all those cool animated graphics and flashing lights. Those times are gone. In most cases, Flash websites need some technical skills to edit (see above), but more importantly, Google and other search engines find it harder to index Flash sites than they do other CMS’s such as Drupal or WordPress.


Ask whether the developer or designer has access to a content writer, or if they expect the client to provide content. Either way, make sure some of the budget is set aside for the all-important copy. Sure, the design might attract the visitor, but the content is what makes them stay and buy.

Let Direct Sites Online make your business website dreams come true. Call us today on 02 9557 7623 or email


Our Very Happy Clients

Look who is using Direct Sites Online

Brands and Businesses we are proud to be working with…

  • What Clients Have Said……

    We used Direct Sites Online Services for domain registration/ website design and also email hosting.
    Since having our website designed & lauched, our work has increased and we have had many comments regarding the high standard and design of our website.
    They have been very helpful and professional from start to finish.
    We would recommend this company to people.

    Amber Driving School
  • We have been using the services of Direct Sites Online for well over 10 years and can recommend them highly. We are an Australian based national company, and have multiple web sites designed and marketed by them. We have always appreciated their attentive support, first rate web site designs and can confirm our business has grown significantly thanks to the SEO and online marketing consistently delivered by Direct Sites Online.

    Tony Bilos ASC Pty Ltd